Here is a list of activities other HAH services have used to optimise their referral criteria.
HAH has robust criteria for identifying which referrals are suitable (may include trained triage staff to manage service admission)
Clearly boundaried funding arrangements (e.g. CHC funding) enabled more robust management of accepting or discharging patients from the HAH service, including possibility of reduced care when HAH resources are stretched
Discharging or transferring patients from HAH was a consistent difficulty (“we’d never leave anyone in the lurch”), commonly managed by reprioritisation of HAH visits.