Marketing & referral → Referral mechanisms

Here is a list of activities other HAH services have used to optimise their referral mechanisms.

  • HAH enables self-referrals or referrals by family/informal carer

  • HAH includes a pro-active element to draw in suitable patients (e.g. directing marketing to those under-represented groups, )

  • Referral process into HAH is easy and quick

    • Does not require lengthy forms, but enough information is collected so HAH do not have to routinely seek additional details

    • Forms are readily available and can be sent to HAH in a variety of ways (email, website form)

    • Shared IT systems / patient records